General Inquiries


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Client Relations, Toronto and Montreal office (English & French): 1-800-563-3193

Monday to Friday: 8:00 a.m. to 6:00 p.m. ET

If you're a client, please tell us your account number and the name of your Investment Advisor so we can provide the best service possible.


CIBC Wood Gundy
c/o CIBC World Markets Inc.,
Brookfield Place, PO Box 500,
Toronto, Ontario, Canada M5J 2S8.

Please include your full contact details, including your account number and the name of your Investment Advisor if you are already a CIBC Wood Gundy client.

Statutory Holiday Hours

CIBC Wood Gundy Client Relations will be closed on the following statutory holidays:

Date Statutory holiday
February 15, 2021 Family Day*
April 2, 2021 Good Friday
May 24, 2021 Victoria Day
June 24, 2021 Saint-Jean-Baptiste Day**
July 1, 2021 Canada Day
August 2, 2021 Civic Holiday*
September 6, 2021 Labour Day
October 11, 2021 Thanksgiving Day
December 27, 2021 Christmas Day
December 28, 2021 Boxing Day
January 3, 2022 New Year's Day

Montreal office will be open.

** Montreal office will be closed. The Toronto office will be open for English services.

Specific Inquiries

Online Passwords and Support: 1-800-563-3193
Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern time.

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