General Inquiries


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Client Relations, Toronto and Montreal office (English & French): 1-800-563-3193

Monday to Friday: 8:00 a.m. to 6:00 p.m. ET

If you're a client, please tell us your account number and the name of your Investment Advisor so we can provide the best service possible.


CIBC Wood Gundy
c/o CIBC World Markets Inc.,
Brookfield Place, PO Box 500,
Toronto, Ontario, Canada M5J 2S8.

Please include your full contact details, including your account number and the name of your Investment Advisor if you are already a CIBC Wood Gundy client.

Statutory Holiday Hours

CIBC Wood Gundy Client Relations will be closed on the following statutory holidays:

February 17, 2020 Family Day*
April 10, 2020 Good Friday
May 18, 2020 Victoria Day
June 24, 2020 Saint-Jean-Baptiste Day**
July 1, 2020 Canada Day
August 3, 2020 Civic Holiday*
September 7, 2020 Labour Day
October 12, 2020 Thanksgiving Day
December 25, 2020 Christmas Day
December 26, 2020 Boxing Day
January 1, 2021 New Year's Day

Montreal office will be open.

** Montreal office will be closed. The Toronto office will be open for English services.

Specific Inquiries

Online Passwords and Support: 1-800-563-3193
Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern time.

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