General Inquiries


Click on the link to send us an e-mail. Please complete all fields so we can respond effectively.

Send us an emailOpens your email app.


Client Relations, Toronto and Montreal office (English & French): 1-800-563-3193

Monday to Friday: 8:00 a.m. to 6:00 p.m. ET

If you're a client, please tell us your account number and the name of your Investment Advisor so we can provide the best service possible.


CIBC Wood Gundy
c/o CIBC World Markets Inc.,
Brookfield Place, PO Box 500,
Toronto, Ontario, Canada M5J 2S8.

Please include your full contact details, including your account number and the name of your Investment Advisor if you are already a CIBC Wood Gundy client.

Statutory Holiday Hours

CIBC Wood Gundy Client Relations will be closed on the following statutory holidays:

February 18th, 2019 Family Day*
April 19th, 2019 Good Friday
May 20th, 2019 Victoria Day
June 24th, 2019 Québec's National Day**
July 1st, 2019 Canada Day
August 5th, 2019 Civic Holiday*
September 2nd, 2019 Labour Day
October 14th, 2019 Thanksgiving
December 25th, 2019 Christmas
December 26th, 2019 Boxing Day
January 1st, 2020 New Year's Day

*Montreal office will be open.

**Montreal office will be closed. The Toronto office will be open for English services.

Specific Inquiries

Online Passwords and Support: 1-800-563-3193
Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern time.

Find An AdvisorOpens a new window in your browser.

Work towards your financial goals with a CIBC Wood Gundy Investment Advisor.

Career Opportunities

With the right skills and background, you could enjoy a great career with us.

Support Orders And ProvisionsOpens a new window in your browser.

Find the designated office in your area to facilitate the service of legal demands, family support orders and provisions, and Canada Revenue Agency demands.

Our Service Advantage Opens your email app.

Not ready for a relationship but want to know more? Send us an e-mail and ask us any questions you may have. Please complete all fields.

Website Inquiries Opens your email app.

Questions or comments about our website are welcome. Select the above link to send us an e-mail. Please complete all fields.


If you have a concern or complaint, we want to help.