Our Client Relations team is here to assist you Monday to Friday during the hours of 8:30 am to 5:30 pm ET. Our contact information is below.

Email

To better serve you, please send us an email with your inquiry to . If you prefer to speak to an agent, please provide the phone number and best time to reach you and one of our team members will be pleased to give you a call.

Click on the below link to send us an e-mail directly.

Send us an emailOpens your email app.

Phone

Client Relations, Toronto and Montreal office (English and French): 1-800-563-3193 Opens your phone app.

Monday to Friday: 8:30 am to 5:30 pm ET

If you're a CIBC Wood Gundy client, please tell us your account number and the name of your Investment Advisor so we can provide the best service possible.

Mail

CIBC Wood Gundy
c/o CIBC World Markets Inc.,
Brookfield Place, PO Box 500,
Toronto, Ontario, Canada M5J 2S8.

Please include your full contact details, including your account number and the name of your Investment Advisor if you are already a CIBC Wood Gundy client.

Other Inquiries

Find An Advisor Opens a new window in your browser.

Work towards your financial goals with a CIBC Wood Gundy Investment Advisor.

Career Opportunities

With the right skills and background, you could enjoy a great career with us.

Support Orders And Provisions Opens a new window in your browser.

Find the designated office in your area to facilitate the service of legal demands, family support orders and provisions, and Canada Revenue Agency demands.

Our Service Advantage  Opens your email app.

Not ready for a relationship but want to know more? Send us an e-mail and ask us any questions you may have. Please complete all fields.

Website Inquiries  Opens your email app.

Questions or comments about our website are welcome. Select the above link to send us an e-mail. Please complete all fields.

Complaints 

If you have a concern or complaint, we want to help.

Statutory Holiday Hours

CIBC Wood Gundy Client Relations will be closed on the following statutory holidays:
 

Date Statutory holiday
February 21, 2022 Family Day*
April 15, 2022 Good Friday
May 23, 2022 Victoria Day
June 24, 2022 Saint-Jean-Baptiste Day**
July 1, 2022 Canada Day
August 1, 2022 Civic Holiday*
September 5, 2022 Labour Day
October 10, 2022 Thanksgiving Day
December 25, 2022 Christmas Day
December 26, 2022 Boxing Day
January 2, 2023 New Year's Day

Montreal office will be open.

** Montreal office will be closed. The Toronto office will be open for English services.