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Contact Us

We Welcome Hearing From You!

At CIBC Wood Gundy, we enjoy hearing from you! Whether you have questions, comments or feedback, we encourage you to contact us using one of the methods below.

General Inquiries

By Phone

Client Relations, Toronto and Montreal office (English & French): 1-800-563-3193

Monday to Friday: 8:00 a.m. to 6:00 p.m. ET

If you're a client, please tell us your account number and the name of your Investment Advisor so we can provide the best service possible.

Statutory Holiday Hours

CIBC Wood Gundy Client Relations will be closed on the following statutory holidays:

February 18th, 2019 Family Day*
April 19th, 2019 Good Friday
May 20th, 2019 Victoria Day
June 24th, 2019 Québec's National Day**
July 1st, 2019 Canada Day
August 5th, 2019 Civic Holiday*
September 2nd, 2019 Labour Day
October 14th, 2019 Thanksgiving
December 25th, 2019 Christmas
December 26th, 2019 Boxing Day
January 1st, 2020 New Year's Day

*Montreal office will be open.

**Montreal office will be closed. The Toronto office will be open for English services.

By E-Mail
Click on the link to send us an e-mail. Please complete all fields so we can respond effectively.

By Mail

CIBC Wood Gundy c/o CIBC World Markets Inc., Brookfield Place, PO Box 500, Toronto, Ontario, Canada M5J 2S8. Please include your full contact details, including your account number and the name of your Investment Advisor if you are already a CIBC Wood Gundy client.

Specific Inquiries

Online Passwords & Support: 1-800-563-3193

Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern time.

Find An Advisor
Work towards your financial goals with a CIBC Wood Gundy Investment Advisor.

Career Opportunities
With the right skills and background, you could enjoy a great career with us.

Support Orders And Provisions
Find the designated office in your area to facilitate the service of legal demands, family support orders and provisions, and Canada Revenue Agency demands.

Our Service Advantage
Not ready for a relationship but want to know more? Send us an e-mail and ask us any questions you may have. Please complete all fields.

Website Inquiries
Questions or comments about our website are welcome. Select the above link to send us an e-mail. Please complete all fields.

If you have a concern or complaint, we want to help.

The information contained herein is considered accurate at the time of posting. CIBC and CIBC World Markets Inc. reserve the right to change any of it without prior notice. It is for general information purposes only.

IIROC. Registered by Investment Industry Regulatory Organization of CanadaCIPF